PRATEEK SITHOLAY, MBA, PMP, PSM

Mobile: 602.363.0556 Email: Sitholay.prateek@gmail.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cognizant Technology Solutions - Business Consulting (Nov 2009 – Till Present)

During my tenure in Cognizant, I worked for clients – The NationStar Mortgage, The World Bank, The American Express at various locations

The NationStar Mortgage, Coppell, TX                                                              (Feb 2015 – Present)                                                    

Role: Senior Agile Project Manager

§ Position directly reports to VP of Risk Management in NationStar Mortgage

§ Managing Risk & Compliance reporting analysis at NationStar Mortgage with focus on Federal & State Legal Reporting, Creating CRO Dashboards for NationStar’s Risk Management, automation and cost reduction by analyzing the business needs for data source consolidation to streamline Risk compliance reporting and creating data mart for Analytics capabilities.

§ Spearheaded CFPB Compliance Originations Exam Audit, Planned Program delivery & coordinated multiple originations system team for Data reporting via Compliance Ease, interacted w/CRO & SVPs for status reporting and strategic guidance.

§ Facilitate Daily stand-up, planning sessions, review and retrospective for team.

§ Worked closely with business stakeholder and team for work prioritization & defining the short / long term roadmap of the team.

§ Responsible for timely resolution of impediment & escalate to management on need-basis, highlight risk/ dependency and come-up with mitigation plan.

§ Helping teams with work estimation, finding out ways to improve estimation process to meet delivery timelines

§ With strong techno-functional skillset, guided teams to break down work which can be accomplished within specified timeframe.

§ Communicated project status on daily, weekly & monthly basis to client leadership including Director’s & VPs/CIO. Summarized client meeting & driving action items.

§ Responsible for managing 10+ resources in onsite – offshore model. Collaborating with distributed teams (domestically - USA & internationally)

 

THE WORLD BANK, Washington, D.C                                                            (Nov 2013-Feb 2015)

Role: Agile Program Manager (Business Technology Reorganization Program Management)

 

§ Position directly reports to Director of IT in World Bank

§ Lead Knowledge Management Program and Business Analysis by creating Management Dashboards using Tableau, CRM Client Survey Tool for tracking customer satisfaction & operational effectiveness.

§ Proposed and Implemented SCRUM framework for mission critical IT transformation and business reorganization. Developed standard SDLC templates.

§ Conducted Agile coaching sessions for senior leadership, business stakeholders ,Project managers , technology teams to help them understand the basic concepts of Agile/ Scrum framework

§ Spearheaded AGILE SCRUM framework adoption for 12 teams of 50+ resources in 8 total projects dealing with mission critical IT transformation and business reorganization. Developed standard SDLC templates

§ Meet with Senior Level Business Leaders and Stakeholders to align on Program Requirements and High Level Business Needs

§ Advising Operations teams establishing efficient practices, Preparing Project Plan and Program Roadmap, Weekly Status Reporting to Management, Guiding Technology Teams on Implementations, Manage Risk to keep projects on track

 

The American Express, Phoenix, AZ(Nov 2009 – Nov 2013)

Role: Senior Agile Project Manager / Senior Business Analyst

Position directly reports to VP of Technologies in American Express

 

American Express Global Customer Experience: Implementation of Next Gen Analytics Platform

·   Coached teams to adopt basic fundamentals of Agile / Scrum framework

·   Rolled-Out new Analytics platform for Web & Mobile channels for AmEx marketing

·   Enabled business to track marketing campaigns effectiveness in 21 Global markets

·   Initiate projects, Define Scope, Manage Cost, Schedule, Risk and acceptance of the program.

·   Responsible and accountable for the coordinated management of multiple related projects

·   Published White Paper on “MOBILE Analytics in Online Marketing”

·   Conceptualized and Created “Framework to Benchmark Analytics” in Credit Card Business

American Express Consumer Travel Technologies: AX Connect & Foundation-2 Project Releases

·   Implemented and Executed project in AGILE Methodology with AmEx SDLC 2.0 SCRUM Framework

·   Created, Managed Product Backlog, Guided Tech Team on Sprint Planning, Backlog, Retrospective

·   End to End Delivery of Business Requirements and Managing SIT, UAT to completion

American Express Membership Rewards: Redesign & Re-platform of Membership Rewards Website

·   Transformation and Redesign of AmEx Membership Rewards platform

·   Membership rewards Mobile readiness strategic assessment

·   Identify business functions and processes for transformation to new platform

·   Drive technology teams for solution creation and implementation

·   Thought Leadership on “BIG DATA in Membership Rewards for personalization”

American Express Global Accounts Reconciliation: IT Assessment & System Decommission

·   Conducted reconciliation platform assessment and proposed technology roadmap for global accounts reconciliations portfolio

·   Implemented process change and application decommission of Accounts Reconciliation system

·   Managed Change and transition of client from Solutions Implementation to Client Support.

·   Coordinated the development and Delivery of implementation of project.

·   Won Client Appreciation Award for Global Account Reconciliation IT Assessment at American Express

·   Published White Paper on “Change Management & Application Decommission Framework”

 

 

 

 

Management Intern PHILIPS Lighting, Dubai, UAE (Jul 2009 – Oct 2009)

·   Created revenue models for PHILIP’s green energy solutions

·   Implemented BLUE OCEAN Strategy principles

·   Utilized Value Discipline Model to arrive at effective recommendations to improve sales

·   Formulated recommendations on strategy to improve customer service and market penetration to PHILIPS lighting business based on VALUE DISCIPLINE model.

 

Applied Research Project: Anti-Money Laundering: Technologies and their Strategic Advantages

·   Studied Strategic & Competitive Advantages for banks by implementing latest AML technologies

 

TATA Consultancy Services (Oct 2004 – Dec 2008)

During my tenure in TCS, I worked for clients - RCI Wyndham Worldwide, ROGERS Telecom, QWEST Communication.

 

Project Manager – RCI Wyndham Worldwide – Vacation Timeshareware Company, Indiana US

·   Managed MARS application and customer relationship in RCI

·   Executed and maintained Project management processes and disciplines in the areas of: schedule, quality, communications, human resources, cost, risk / issue management

·   Proactively designed and implemented automation of manual processes in .NET & SQL Server at RCI

Quality Assurance Manager – ROGERS Telecom, Toronto Canada

·   New Account set-up/Start-up for client, account grew up to 150+ with-in 6 months

·   Captured business process requirements, prepared systems requirement specifications, client interaction for status reporting and planning.

·   Mentored team of 10 and knowledge sharing champion of Project.

Achievements:

·   Received appreciation from TCS Domain Head for excellent performance.

Data Team Lead – QWEST Communication, Denver, CO USA

·   Key resource for transition of critical technical functions and business knowledge

·   Creating & Maintaining Data for Critical Business Applications, Resolve Data Issues Worked as Data team lead in a team size of 7, analyst & developer on Oracle 9i database.

·   Mentored 6 Junior Team Members in project.

Achievements:

·   Won TCS paper presentation contest on Qwest Day 2005 among 20 teams by presenting white paper on “Session Initiation Protocol”

 

MAQ Software – (June 2004 - July 2004)

Role: Software Developer

·   Developed Digital Content migration and Websites integration tool

Achievements:

·   Awarded “BEST performer of the week” for 4 times in a row among team size of 25

 

Tools & Applications

 

Project Management/ Operating System	SDLC, Waterfall, AGILE / SCRUM Framework, ,MS Office – Visio, PowerPoint, Word, Excel, SharePoint portal ,CMM Level 5 Compliance, SOX Compliance, Windows XP , Windows NT, UNIX , OS X , UNIX
Tools	Tableau ,Clarity , IBM – RationalRose, Cognos, Micro Strategy, VersionOne ,Team Foundation Server (TFS), Foot Prints (FP),Confluence, JIRA, Mercury Quality Centre(MQC),HP Quality Centre ,Subversion , Visual Source Safe, Eclipse, SharePoint, , HP ALM, load runner , Salesforce – CRM Survey Module, Omniture
Others	SQL queries , XML , XSLT, XML Spy, Java, JSP, Schema ,PL/SQL procedure, SQL Server ,Oracle 9i, Oracle 10g, SSIS package , ETL

 

 

 

 

 

Stanford University – Program Management Certificate for “Emerging Program Managers”

Pursuing - Executive Certificate in Management, McIntire School of Commerce, University of Virginia, USA

 

Global Masters in Business Administration - SP Jain School of Global Management Singapore

·   Majors in Information Technology Management & Strategy from 2008-2009

·   Achievement: Won coveted Internship at PHILIPS, only 5 selected in batch of 120 students

Bachelors of Engineering – Computer Science from RGPV University

·   Top 5 students of the batch all throughout 8 semesters

·   Achievement: Highest 90% marks in whole class for final year project – “MOBILE Banking App”

Project Management Certified (PMP) from Project Management Institute – Active Currently

Professional SCRUM MASTER (PSM) from SCRUM.Org

ORACLE Certified Professional on Oracle 9i & 10g

 

·   Revived and led Case Consulting Club at S. P. Jain School of Global Management, Singapore

·   Involved with Sevalaya, an NGO dedicated to the education of poor children in Chennai. Marketed   Sevalaya’s home made products in Chennai region and help them generate revenues. Spread the message of Sevalaya and collect grants for them

·   Member of Corporate social responsibility team in TCS. Worked on child education program of TCS

·   Reading autobiographies of CEOs like Steve Jobs, Jack Welch, Lee Iacocca, Sam Walton

·   Member of TCS Canada Cricket Team that played in Toronto League in 2007

 

 

·               US Green Card Holder – No need of any sponsorship for employment